Housekeeping/Guest Room Attendant (Hilton Garden Inn)

Caesars EntertainmentCouncil Bluffs, IA
Onsite

About The Position

The Guest Room Attendant prepares hotel rooms by cleaning and stocking each room prior to a new guest arrival. The Hilton Garden Inn is linked to Horseshoe Casino, near downtown Omaha.

Requirements

  • Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
  • Must be able to operate equipment, including vacuum cleaners, mops and brooms.
  • Must be able to work in a fast-paced environment.

Responsibilities

  • Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor.
  • Makes beds according to standards.
  • Dusts, and cleans windows/mirrors.
  • Vacuum and clean carpeted areas and behind furniture.
  • Cleans bathrooms including floors, sinks, toilets, and bathtubs.
  • Supplies rooms with all amenities and linens.
  • Assures that every room is set up according to standards.
  • Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities.
  • Fills out daily housekeeping logs.
  • Enters proper code via telephone, to update checkout ready status for rooms when directed to do so.
  • Turns in all lost and found items to ensure proper logging.
  • Greets all guests throughout shift with the proper salutation and pleasant expression.
  • Maintains and cleans all equipment used throughout the course of a shift.
  • Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment.
  • Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
  • Adheres to departmental and company policies.
  • Performs all other related and compatible duties as assigned.
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