Food and Beverage Attendant (Hilton Garden Inn)
About The Position
The Food and Beverage Attendant is responsible for interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner. This role involves taking food and beverage orders, processing payments, delivering orders, and maintaining the cleanliness of the dining area. The attendant will also be responsible for monitoring and replenishing food and beverage products, ensuring the work area is clean and sanitized, and partnering with the culinary team to ensure a smooth workflow and customer satisfaction. Maintaining equipment, adhering to safety and sanitation policies, and presenting a professional image are also key aspects of this position.
Requirements
- Must be able to perform multiple tasks simultaneously.
- Must be a team player.
- Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards.
- Able to be on feet for entire shift.
- Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack.
- Must be able to run on level surfaces, as well as, up and down stairs.
- Must have ServSafe certification or be able to obtain it.
Responsibilities
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner.
- Takes food/beverage orders.
- Accepts payment through cash, credit, check and comps.
- Delivers orders to guests.
- Busses and cleans dining area.
- Removes dirty dishes, glassware, and flatware from tables and countertops.
- Transports items to dish area and maneuvers carts in confined spaces.
- Monitors and replenishes all food and beverage products in work area by stocking counters.
- Changes out pop bibs as needed throughout shift.
- Ensures work area is neat, clean and sanitized by wiping counter areas, beverage stations, sinks, and floors as required.
- Partners with culinary team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.
- Maintains all equipment in proper fashion.
- Adheres to regulatory, safety, departmental and company policies.
- Supports safety and accident prevention programs (non slip footwear, proper lifting).
- Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe).
- Presents oneself as a credit to Company and encourages others to do the same.
- Performs all other related and compatible duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
