Housekeeping Floor Supervisor AM

Omni Hotels & Resorts•Austin, TX

22h•Onsite

About The Position

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality, nestled in the scenic Texas Hill Country just minutes from downtown Austin. Our associates are the heart of our success — a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies. From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you’ll find your perfect match at Omni Barton Creek Resort & Spa.

Requirements

Previous housekeeping and/or other relevant hotel experience required.
Able to maintain 4-Diamond level cleanliness standards.
Able to work with management on special projects.
Able to set priorities for your section and provide feedback to others that enhances performance.
Strong attention to detail, sense of urgency.
Ability to work and perform effectively in a fast-paced role.
Maintain a professional business appearance, attitude, and performance.
Strong customer service skills.
Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests, etc.).
Ability and willingness to work a varied schedule which includes working on weekends and holidays.

Nice To Haves

Previous experience in housekeeping is strongly preferred.

Responsibilities

Inspects the cleaning and servicing of guestrooms and public areas.
Assigns special assignments as directed by the Housekeeping Leaders.
Assists in the cleaning of guest rooms when necessary.
Assists in processing AM and PM room status reports.
Report any needed repairs or discrepancies of guest rooms.
Ensure that all Guest Room Attendants have appropriate supplies and linens.
Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
Ensure that linen closets on guest room floors are completely stocked.
Maintain supply cage stock, neat and clean at all times.
Must have all guest rooms punched in via the phone after completion.
Ensure VIP rooms are inspected ASAP.
Ensure check out/vacated rooms are a priority.
Knowledge of hotel, facilities and events.
Ensures hotel, guest and associates are maintained in a safe and secure environment.