Rooms Housekeeping - Floor Supervisor

Omni Hotels & ResortsEagan, MN
$22 - $22Onsite

About The Position

Omni Viking Lakes Hotel is seeking a Housekeeping Supervisor. This position is responsible for ensuring that the cleaning and servicing of guestrooms, hallways, back of house and landing meets Omni 4 Diamond standards. Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor. If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Requirements

  • Previous Housekeeping experience is preferred, with demonstrated leadership skills.
  • Able to work with management on special projects.
  • Must work with a strong attention to detail.
  • Ability to communicate (verbal and written) in English.
  • Ability to work well in a fast-paced environment.

Responsibilities

  • Inspects the cleaning and servicing of guestrooms.
  • Inspects the cleanliness of guest hallways.
  • Assigns special projects as directed by the Director of Housekeeping.
  • Support new Omni Safe and Clean protocols throughout the hotel to support Omni's Covid-19 related sanitation protocols.
  • Reports any needed repairs or discrepancies of guest rooms.
  • Ensures that all GRAs have appropriate supplies and linens.
  • Assists in the cleaning of guest rooms when necessary.
  • Assists in processing AM and PM room status reports.
  • Ensures that the GRA's linen cart is neat and well organized.
  • Ensures that linen closets on guest room floors are completely stocked.
  • Maintain all supply storage closets, neat and clean at all times.
  • Must have all guest rooms punched in via the phone after completion.
  • Ensure all guest room doors be held open with a door stopper when needed.
  • Ensure VIP rooms must be inspected before noon.
  • Participate and monitor the new hire training process.
  • Ensure check-out rooms are a priority.
  • Maintain daily knowledge of hotel, facilities and events.
  • Ensure hotel, guest and associates are maintained in a clean, safe and secure environment.

Benefits

  • Medical
  • Dental
  • Vision
  • Other healthcare benefits
  • Paid Maternity Leave
  • 401k
  • Paid Time Off Accrual
  • Discounts at the spa and restaurants
  • Discounted rates at other Omni properties
  • Corporate discounts
  • Continued education opportunities
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