Housekeeping | Environmental Services Staff | Sanitation Technician

Heritage Senior Living•New Berlin, WI

12d•Onsite

About The Position

Heritage Senior Living is looking for a dependable and caring Housekeeper to help maintain a clean, safe, and welcoming environment for our residents, families, visitors, and employees. This isn't just a housekeeping job. You'll become a familiar and trusted part of our residents' daily lives while helping make their community truly feel like home. The Housekeeper is responsible for maintaining the cleanliness and safety of resident apartments, common areas, and other areas throughout the community.

Requirements

Dependable, hardworking, detail-oriented, and genuinely cares about the people we serve.
Take pride in keeping things clean and organized.
Notice the details others might miss.
Enjoy working around and building relationships with older adults.
Understand the importance of respecting someone's home and belongings.
Can work independently and stay productive without constant supervision.
Comfortable following cleaning and infection-control procedures.
Dependable and follow through on your responsibilities.
Work well as part of a team.
Have a positive attitude and strong customer-service mindset.
Willing to help wherever needed to support the community.
Ability to work independently with limited supervision.
Ability to work discreetly and respectfully in resident and guest areas.
Caring and compassionate attitude with genuine concern for older adults.
Strong attention to detail and organizational skills.
Strong customer-service orientation.
Ability to follow cleaning, sanitation, safety, and infection-control procedures.
Ability to work collaboratively with employees throughout the community.
Ability to learn and use required electronic documentation systems.
Ability to meet applicable pre-employment, training, and regulatory requirements.
Communicate effectively with residents, families, visitors, employees, and supervisors.
Read and complete cleaning schedules, product instructions, safety information, electronic documentation, and other required records.
Stand and walk for extended periods while performing housekeeping responsibilities.
Frequently bend, reach, stoop, kneel, push, pull, and perform repetitive movements associated with cleaning.
Lift, carry, and move housekeeping equipment, supplies, laundry, and other items weighing up to 50 pounds as required.
Push and maneuver housekeeping carts, vacuums, and other cleaning equipment.
Safely use cleaning products, chemicals, and housekeeping equipment according to established procedures.
Perform hands-on cleaning, laundry, and sanitation responsibilities throughout the workday.
Maintain regular and reliable attendance.
Work a flexible schedule based on community needs, which may include weekends, holidays, and additional hours.

Nice To Haves

Previous housekeeping, environmental services, hotel, healthcare, senior living, or related experience preferred but not required.

Responsibilities

Clean and maintain resident living areas, bathrooms, dining areas, offices, and common spaces.
Sweep, mop, wash, and vacuum floors as needed.
Dust and clean furniture, fixtures, windows, and other surfaces.
Empty trash and properly dispose of waste throughout the community.
Clean resident equipment, including wheelchairs, as assigned.
Complete routine and scheduled deep cleaning.
Deep clean carpets, furniture, and other areas as needed.
Maintain a clean, organized, and properly stocked housekeeping cart.
Help ensure the community remains presentable, comfortable, and welcoming for residents and visitors.
Collect resident laundry according to established procedures.
Wash, dry, fold, and return resident laundry.
Handle resident belongings carefully and respectfully.
Complete housekeeping-related laundry, including cleaning rags, mops, and other supplies as needed.
Help ensure resident laundry is returned accurately and timely.
Follow established safety, sanitation, and infection-control procedures.
Use cleaning products, chemicals, supplies, and equipment safely and according to instructions.
Follow regular and deep-cleaning schedules.
Identify and promptly report safety hazards, maintenance concerns, or other issues to the appropriate supervisor.
Maintain housekeeping supplies and notify leadership when additional supplies are needed.
Help maintain an environment that supports the health and well-being of residents and employees.
Interact with residents in a friendly, respectful, and compassionate manner.
Respect resident privacy, dignity, belongings, and personal space while completing housekeeping responsibilities.
Be attentive to residents while working throughout the community.
Promptly report observed changes in a resident's condition or behavior to the appropriate care team member or supervisor.
Work collaboratively with caregivers, nursing, culinary, life enrichment, maintenance, and community leadership.
Help create a comfortable and homelike environment for every resident.
Document completed housekeeping services in the applicable point-of-care (POC) system as required.
Complete assigned cleaning logs and other required documentation.
Complete required Relias education and other assigned training.
Participate in daily flash training and other meetings or education as scheduled.
Complete other housekeeping and community responsibilities as assigned.