Mid Shift Bilingual Housekeeping Dispatcher: Mystic Dunes Resort

MasterCorp, Inc.Kissimmee, FL
Onsite

About The Position

Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values. The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

Requirements

  • Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
  • Proven experience with operations of office equipment
  • Basic computer knowledge
  • Skilled performing multiple tasks at once
  • Skilled with making appropriate decisions
  • Proven planning and scheduling capabilities
  • Ability to read, write and do basic math
  • Must be available to work weekends and holidays

Nice To Haves

  • Bilingual

Responsibilities

  • Answer and coordinate all phone and radio calls
  • Delegate tasks between employees equally
  • Record lost and found items and ensure safe storage
  • File daily paperwork
  • Maintain a sense of urgency so units are turned on time
  • Assist in linen inventories and supplies as directed
  • Assist in solving guest complaints promptly
  • Make guest deliveries as directed
  • Assist resort guests and owners as needed

Benefits

  • Medical
  • Vision
  • Dental
  • Paid Time Off
  • 401(k) Retirement Plan with Company Matching
  • Paid Vacation and Sick Time
  • Company-Paid Life Insurance and Short-Term Disability
  • Tuition Reimbursement
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