Housekeeping Dispatcher (Part Time) WorldMark Depoe Bay Resort
About The Position
The Housekeeping Dispatcher will support general Resort and Housekeeping/Maintenance operations by answering all incoming calls for housekeeping services, relaying information to the appropriate team member(s) or department and follow up on completion of expectations to ensure prompt and efficient guest satisfaction. This role acts as a direct liaison between resort guests and housekeeping staff, responding to guest and front desk requests for housekeeping or maintenance services. The dispatcher will also run daily clean/dirty unit reports, record, delegate, and monitor housekeeping productivity for timely completion, and report the status of assignments and communicate the readiness of units to the Front Desk and management. Additionally, they will perform basic clerical assignments and observe precautions to protect hotel and guest property, reporting any damage, theft, or found articles to supervisors.
Requirements
- Detail oriented with organizational and time management skills.
- Ability to direct personnel to achieve desired results.
- Ability to prioritize customer and operational needs and requests.
Responsibilities
- Answer all incoming calls for housekeeping services.
- Relay information to the appropriate team member(s) or department.
- Follow up on completion of expectations to ensure prompt and efficient guest satisfaction.
- Act as direct liaison between resort guests and housekeeping staff.
- Respond to all incoming guest and front desk requests for housekeeping or maintenance services.
- Run daily clean/dirty unit reports.
- Record, delegate and monitor housekeeping productivity for timely completion.
- Report status of assignments and communicate readiness of units to Front Desk and management.
- Perform basic clerical assignments.
- Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid Time Off (for eligible associates)
- Parental Leave (for eligible associates)
- Holidays (for eligible associates)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
