Housekeeping Dispatcher

Hilton Grand Vacations • Myrtle Beach, MO

1d • Onsite

About The Position

We seek a Dispatcher at Falls Village to exceed guest expectations by being hard-working and creating a welcoming home atmosphere for our guests. Make a positive impact by providing exceptional service every day. Duties are performed with an emphasis on quality and outstanding service.

Requirements

• Understanding and following both oral and written directions and knowledge and usage of accurate business English and office practices.
• Computer proficiency in Microsoft Word, Excel, and Outlook.
• Excellent customer service skills.
• Proficient in time management; the ability to coordinate and lead multiple priorities.
• Ability to take the initiative and successfully adapt to changes.
• Recognizes an emergency situation and takes appropriate action.
• Able to establish and maintain a collaborative working relationship.
• Able to use good judgment; work independently, with minimal direction.

Responsibilities

• Resolve daily housekeeping service needs and ensures an adequate number of team members are scheduled to perform work.
• Answers incoming calls using valid telephone and radio etiquette.
• Ability to use the facilities management system crafts, dispatch, and complete work orders.
• Prepares and arranges to return lost and found items through on-site pick-up, United States Postal Service, Federal Express, United Parcel Service, or other designated carriers.
• Maintains and communicates accurate suite status to the Front Office team members.
• Prepares reports relating to suite occupancy and incentive programs, where applicable.
• Perform cleaning duties as needed.
• Completes all required Company training and compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed