Housekeeping Coordinator @ Bandon Dunes Golf Resort

Bandon, OR

12d•Onsite

About The Position

As the Housekeeping Coordinator at Bandon Dunes Golf Resort, you are the engine that keeps one of the most demanding departments in the resort running. You open the department each morning, keep the systems humming, bridge communication across teams, and handle everything from inventory to lost-and-found — all while staying a step ahead of whatever the day brings. This isn’t a sit-and-wait role. It’s for someone who sees what needs to happen, makes it happen, and keeps things moving so the housekeeping team can stay focused on delivering an exceptional guest experience. Bandon Dunes is a world-class golf resort located on the Oregon Coast near the charming community of Bandon. Guests come to experience golf as it was meant to be at Bandon Dunes' six distinct golf courses. The resort is also home to two 'Courses with a Mission': Bandon Preserve, an award-winning par-3 course, and Shorty's, which opened in 2024. All net proceeds from both courses fund the Bandon Dunes Charitable Foundation, supporting communities along the South Coast of Oregon. Beyond premier golf, guests delight in a variety of dining options at Bandon Dunes’ collection of restaurants. Whether you're looking to enjoy locally-sourced, Pacific-Northwest cuisine accompanied by an award-winning wine list or prefer kicking back in a Scottish-style setting with traditional pub fare and local microbrews, there is something for everyone. Working at Bandon Dunes is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Bandon Dunes team works together to create trips of a lifetime for our guests. We are passionate stewards of our resort, community, and environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Oregon’s natural beauty and away from the demands of daily life.

Requirements

Two or more years in an administrative, operations, or coordination capacity — especially in hospitality or a hotel environment.
Comfortable navigating Microsoft Office and Google Workspace confidently, and pick up new systems quickly.
Clear and prompt written and verbal communication.
Ability to manage competing priorities without losing track of the small things.
Understand the difference between urgent and important — and handle both.
Flexibility and availability to work weekends and holidays.

Nice To Haves

Familiarity with Visual One, FMX, Medallia, or Redrock is a genuine plus, but not required to get started.

Responsibilities

Clean and reset guest rooms like a pro—replace linens, restock amenities, and make sure everything looks and feels right.
Keep the common areas clean and inviting.
Tackle the dust, the dirt, and the smudges.
Clean and sanitize bathrooms.
Keep an eye out for anything broken or out of place and report it so we can fix it fast.
Know your cleaning materials and follow safety protocols—always.
Pitch in wherever needed. We’re a team, and we help each other out.
Execute all opening procedures for the department — standing up Visual One, FMX, Medallia, Google Docs, and other systems — so the team is operationally ready from minute one.
Own the communication layer. You’ll be the primary point of contact between the department and all other resort teams, relaying information accurately, following up on requests, and making sure nothing gets missed.
Manage weekly supply counts and handle ordering through Redrock. The expectation is simple: supplies don’t run out because you’ve already placed the order.
Track everything that matters. From call logs to end-of-shift reports to lost and found documentation, you maintain clear, accurate records throughout the day.
Troubleshoot tech problems like tablets and radios, and escalate what you can’t fix, keeping disruption to the team minimal.
Assist with laundry, deliver items to guest rooms, help with staff lunch setup, and support room cleaning during peak periods.