Housekeeping Coordinator @ Bandon Dunes Golf Resort

Dream GolfBandon, OR
Onsite

About The Position

As the Housekeeping Coordinator at Bandon Dunes Golf Resort, you’re the engine that keeps one of the most demanding departments in the resort running. You open the department each morning, keep the systems humming, bridge communication across teams, and handle everything from inventory to lost-and-found — all while staying a step ahead of whatever the day brings. This isn’t a sit-and-wait role. It’s for someone who sees what needs to happen, makes it happen, and keeps things moving so the housekeeping team can stay focused on delivering an exceptional guest experience. Bandon Dunes is a world-class golf resort located on the Oregon Coast near the charming community of Bandon. Guests come to experience golf as it was meant to be at Bandon Dunes' six distinct golf courses. That includes five 18-hole courses, which all rank among the top 16 public courses in the United States, according to Golf Digest. The resort is also home to two 'Courses with a Mission': Bandon Preserve, an award-winning par-3 course, and Shorty's, which opened in 2024. All net proceeds from both courses fund the Bandon Dunes Charitable Foundation, supporting communities along the South Coast of Oregon. Beyond premier golf, guests delight in a variety of dining options at Bandon Dunes’ collection of restaurants. Whether you're looking to enjoy locally-sourced, Pacific-Northwest cuisine accompanied by an award-winning wine list or prefer kicking back in a Scottish-style setting with traditional pub fare and local microbrews, there is something for everyone. Working at Bandon Dunes is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Bandon Dunes team works together to create trips of a lifetime for our guests. We are passionate stewards of our resort, community, and environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Oregon’s natural beauty and away from the demands of daily life.

Requirements

  • Two or more years in an administrative, operations, or coordination capacity, especially in hospitality or a hotel environment.
  • Comfortable navigating Microsoft Office and Google Workspace.
  • Ability to pick up new systems quickly.
  • Clear and prompt written and verbal communication.
  • Ability to manage competing priorities without losing track of small details.
  • Ability to distinguish between urgent and important tasks.
  • Flexibility and availability to work weekends and holidays.

Nice To Haves

  • Familiarity with Visual One, FMX, Medallia, or Redrock.

Responsibilities

  • Execute all opening procedures for the department, including standing up Visual One, FMX, Medallia, Google Docs, and other systems.
  • Serve as the primary point of contact between the Housekeeping department and all other resort teams, relaying information accurately, following up on requests, and ensuring nothing is missed.
  • Manage weekly supply counts and handle ordering through Redrock, ensuring supplies do not run out.
  • Maintain clear, accurate records, including call logs, end-of-shift reports, and lost and found documentation.
  • Troubleshoot and escalate technical issues with tablets, radios, or software to minimize disruption.
  • Assist with laundry, deliver items to guest rooms, support staff lunch setup, and support room cleaning during peak periods.
  • Clean and reset guest rooms, including replacing linens and restocking amenities.
  • Keep common areas clean and inviting.
  • Clean and sanitize bathrooms.
  • Identify and report anything broken or out of place.
  • Follow safety protocols for cleaning materials.

Benefits

  • Perks and Benefits for Full Time Employees
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