Housekeeping Coordinator - Amangiri

AmanAlmena-District 4, KS
Onsite

About The Position

At Amangiri, we pride ourselves on delivering exceptional experiences in every detail. The Housekeeping Coordinator plays a vital role in supporting the housekeeping team’s day-to-day operations, ensuring smooth communication, accurate reporting, and prompt guest service. Acting as a central point of organization, this role ensures our housekeeping department operates seamlessly while maintaining the highest levels of service for both internal and external guests.

Requirements

  • Strong computer skills, including proficiency in Excel; ability to learn Opera and other systems quickly.
  • Excellent communication and organizational abilities.
  • High school diploma or G.E.D. required.
  • Strong attention to detail, with the ability to work independently in a fast-paced environment.
  • Team-oriented mindset with sensitivity to cultural nuances.
  • Ability to manage multiple tasks with professionalism and discretion.

Nice To Haves

  • Multilingual skills are a plus.

Responsibilities

  • Ensure guest needs are met and expectations exceeded through timely, accurate service.
  • Open the housekeeping morning shift and prepare updated boards with guest information.
  • Issue keys/Voxer devices to staff, maintaining accurate records and filing.
  • Answer housekeeping calls promptly and courteously, resolving or relaying requests efficiently.
  • Maintain daily housekeeping reports, logbooks, and lost & found records.
  • Update Opera with current room status and track minibar usage and villa cleaning hours in Excel.
  • Support maintenance requests by coordinating with Engineering and ensuring follow-up.
  • Monitor housekeeping inventory, order supplies, and ensure forms are readily available for staff.
  • Assist with departmental inventories and record-keeping.
  • Uphold high grooming standards, a neat uniform, and adherence to Amangiri policies and procedures.
  • Provide cross-departmental support and assist management as needed.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and sick leave.
  • Complimentary colleague meals during shifts.
  • Uniforms and laundering services.
  • Access to on-site wellness and recreational activities.
  • Employee rates on Aman stays, spa treatments, and retail products.
  • Opportunities for internal advancement and training.
  • A unique, serene workplace in a remote desert location.
  • Colleague recognition programs and social events.
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