Housekeeping Attendant

Highgate Hotels•Carolina, PR

5d•Onsite

About The Position

The House Attendant is responsible for maintaining the cleanliness of assigned areas and equipment, delivering items to guestrooms, and ensuring guest satisfaction. The position is at Residence Inn Isla Verde in Carolina, Puerto Rico.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand for the entire shift.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.

Responsibilities

Buff marble floors daily according to hotel standards.
Shampoo carpets in public areas according to hotel standards.
Shampoo furniture as needed.
Handle luggage assistance requests in a friendly, efficient, and courteous manner.
Handle Lost and Found items according to hotel standards.
Clean guestrooms as needed.
Know and assist with emergency procedures.
Maintain hotel equipment in proper working order and store it in the proper area.
Complete special projects as assigned by the Housekeeping Manager.
Ensure overall guest satisfaction.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program (EAP)
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law