About The Position

The Housekeeping Attendant regularly performs the full range of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property. Duties include cleaning guest rooms, interior public spaces, storage areas, laundry rooms, and exterior spaces using hand and powered cleaning equipment. The role also includes handling linens and towels, maintaining guest room amenities and equipment, communicating room status, and helping maintain a clean, safe, and secure environment for guests.

Requirements

  • No experience required.
  • Moderate physical effort, including moving furniture and using hand or lightweight powered cleaning equipment.

Nice To Haves

  • High school graduate or equivalent preferred.

Responsibilities

  • Clean guest rooms and other assigned areas, including bathrooms, kitchens, corridors, stairways, laundry areas, patios, balconies, and exterior spaces.
  • Operate cleaning equipment such as vacuum cleaners, carpet cleaners, waxers, and polishers; perform scheduled carpet cleaning and deep cleaning as required.
  • Dust, wax, polish, wash, disinfect, deodorize, and remove trash and debris from rooms and facilities.
  • Change light bulbs and room partitions using ladders and scaffolds; move furniture to clean underneath and behind it.
  • Wash and replace window treatments and clean fixtures, windows, cabinets, mirrors, and picture frames.
  • Clean kitchen appliances and cabinets, and wash and disinfect dishes, utensils, and cookware.
  • Maintain guest room furnishings and equipment, including luggage racks, televisions, alarm clocks, phones, irons, and ironing boards.
  • Place the required number of guest amenities and consumables in rooms; replace bed linens and inspect mattresses and pull-out sofas.
  • Greet and welcome guests and maintain outstanding guest relations while protecting guest privacy and security.
  • Maintain storage room cleanliness and order, and communicate the status of cleaned rooms and other spaces to the supervisor or through the housekeeping property management system.
  • Perform minor repairs and maintenance on equipment and report major repair or replacement needs to the supervisor.
  • Assist with receiving, assembling, separating, storing, and delivering supplies and merchandise; may load or unload vehicles and move heavy items using a hand truck.
  • Keep assigned keys and pass keys secure and return all keys at the end of each shift.
  • Immediately report unusual room conditions, guest or pet concerns, and lost-and-found items to the housekeeping supervisor.
  • May set up, replenish, and clean up the complimentary self-service breakfast bar, including heating and displaying breakfast items.
  • Complete required safety and security training, follow NEXCOM Hospitality Group protocols, and apply safety knowledge related to blood-borne pathogens and potentially contaminated items.
  • Perform laundry operations at the facility.
  • May travel to other lodging facilities within the normal scope of duties and may be required to obtain housekeeping and food-handling certifications as applicable.
  • Perform other related duties as assigned.

Benefits

  • Competitive federal pay beginning at the Non-Appropriated Fund NF-01 level, depending on experience.
  • Benefits begin on the first day.
  • Federal healthcare benefits, dental coverage, and vision coverage.
  • 401(k) and pension plan options.
  • Paid time off accrual beginning on the first day.
  • Tuition reimbursement program.
  • Continuity programs for military spouses.
  • Eligibility for Public Service Loan Forgiveness after qualifying years of service.
  • Tax-free shopping at Navy Exchange locations worldwide.
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