HOUSEKEEPING ATTENDANT, PART-TIME/NGIS

NEXCOM • North Chicago, IL

3d • Onsite

About The Position

The Housekeeping Attendant regularly performs the full range of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property. Work may include guest rooms, interior public spaces, storage areas, laundry rooms, and exterior spaces. Duties include cleaning and disinfecting, handling linens and supplies, operating hand and powered cleaning equipment, maintaining room amenities and equipment, and performing laundry operations. The attendant supports guest service while maintaining guests’ privacy and security, following safety and security procedures, and communicating room and facility status to a supervisor.

The position may also involve assisting with a complimentary self-service breakfast bar, receiving and moving supplies, loading and unloading vehicles, and traveling to other lodging facilities if required. Other related duties may be assigned.

Requirements

• No experience required.
• High school graduate or equivalent preferred.
• Moderate physical effort, including moving furniture and using hand or lightweight powered cleaning equipment.
• Complete all required safety and security training.
• May be required to obtain NHG housekeeping certification within six months of employment and other required certifications.
• May be required to possess a valid state driver's license to travel to other lodging facilities.

Responsibilities

• Clean guest rooms and assigned areas, including bathrooms, kitchens, furniture, floors, fixtures, and windows.
• Operate cleaning equipment such as vacuum cleaners, carpet cleaners, waxers, and polishers.
• Replace room linens and amenities; inspect mattresses and pull-out sofas; and reposition beds when required.
• Maintain room equipment and supplies, including luggage racks, hangers, televisions, alarm clocks, phones, and ironing equipment.
• Welcome guests and maintain outstanding guest relations while protecting their privacy and security.
• Clean corridors, stairways, guest laundry areas, patios, balconies, storage rooms, parking lots, and outside passageways.
• Perform scheduled and checkout-related deep cleaning, including cleaning in pet-friendly rooms and rooms used by ADA service animals.
• Communicate the status of cleaned rooms and other spaces to the supervisor through daily assignments or the property management system.
• Perform minor repairs and maintenance on equipment and report major repairs or replacement needs to the supervisor.
• Assist with receiving, assembling, separating, storing, and delivering supplies; load or unload vehicles and move heavy items using a hand truck as required.
• Control assigned keys and return them at the end of each shift.
• Immediately report unusual room circumstances and lost-and-found items to the housekeeping supervisor.
• Set up, replenish, and clean up the complimentary self-service breakfast bar if assigned; obtain applicable food-handling certifications.
• Complete required safety and security training, follow NHG protocols, and maintain a clean and safe environment.
• Perform laundry operations at the facility.
• Obtain a valid state driver's license if required to travel to other lodging facilities.
• Obtain NHG housekeeping certification within six months of employment if required.
• Perform other related duties as assigned.

Benefits

• Federal healthcare benefits, dental coverage, and vision coverage beginning on the first day.
• 401(k) and pension plan options.
• Paid time off accrual beginning on the first day.
• Tuition reimbursement program.
• Continuity programs for military spouses.
• Public Service Loan Forgiveness eligibility after qualifying years of service.
• Tax-free shopping at Navy Exchange locations worldwide.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED