About The Position

The Housekeeping Associate is responsible for cleaning guest rooms and ensuring they are stocked with necessary amenities and supplies. This role also involves maintaining the cleanliness of carts, linens, rooms, and equipment. The associate will contribute to guest satisfaction by providing high-quality housekeeping services and responding positively to guest requests. Teamwork is essential, as the role requires active contribution to other departments as needed. Maintaining a clean and safe work area in compliance with all regulations is crucial. Adherence to company policies regarding attendance, grooming, appearance, and work procedures is expected. Proper use of all equipment and supplies is also a key responsibility.

Requirements

  • High school diploma or GED preferred
  • Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
  • Responsible for the proper use of all equipment and supplies

Responsibilities

  • Cleaning and ensuring the necessary amenities and supplies are in guest rooms
  • Ensuring cart, linen, rooms, and equipment are clean and in working order
  • Accountable for guest satisfaction as it pertains to housekeeping service at the property
  • Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
  • Works as a team player and actively contributes to the efforts of other departments as necessary
  • Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
  • Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
  • Responsible for the proper use of all equipment and supplies

Benefits

  • medical, dental and vision insurance plans
  • company-paid life insurance
  • short term disability coverage
  • company-paid long term disability coverage for eligible employees
  • 401(k) plan with company match
  • tuition reimbursement
  • voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft)
  • time-off
  • scholarship program
  • generous hotel discounts
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