Housekeeping Associate, Full-Time | Residence Inn, Lake Oswego
About The Position
The Housekeeping Associate is responsible for cleaning guest rooms and ensuring necessary amenities and supplies are in place. This role ensures that the cart, linen, rooms, and equipment are clean and in working order. The associate is accountable for guest satisfaction related to housekeeping services and must assist and respond to guest requests in a positive and timely manner, providing the highest level of quality service. This position requires working as a team player, actively contributing to other departments as needed, and maintaining a clean and safe work area in compliance with all regulations. The associate is responsible for the proper use of all equipment and supplies and must adhere to the company attendance policy, grooming and appearance standards, and general work rules.
Requirements
- High school diploma or GED preferred
Responsibilities
- Cleaning and ensuring the necessary amenities and supplies are in guest rooms
- Ensuring cart, linen, rooms, and equipment are clean and in working order
- Accountable for guest satisfaction as it pertains to housekeeping service at the property
- Assisting and responding to requests in a positive and timely manner while providing the highest level of quality service to the guest
- Working as a team player and actively contributing to the efforts of other departments as necessary
- Ensuring a clean and safe work area in compliance with company, brand, local, state and federal regulations
- Adhering to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
- Responsible for the proper use of all equipment and supplies
Benefits
- medical, dental and vision insurance plans
- company-paid life insurance
- short term disability coverage
- company-paid long term disability coverage for eligible employees
- 401(k) plan with company match
- tuition reimbursement
- voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft)
- time-off
- scholarship program
- generous hotel discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
