Housekeeping Aide

Marriott•Toronto, ON

8d•CA$23 - CA$29•Onsite

About The Position

This role involves responding promptly to guest and departmental requests, identifying and reporting maintenance issues, and posting caution signs. The Housekeeping Aide will contact other departments for urgent repairs, deliver guest requests, and set up furniture. Responsibilities include removing items from hallways such as debris, room service trays, newspapers, soiled linens, and trash. The role also requires cleaning, maintaining, and storing cleaning equipment. Adherence to company and safety policies, including proper storage of flammable materials, is essential. The position demands a professional appearance, maintaining confidentiality, and providing excellent guest service, including assisting individuals with disabilities. Teamwork and meeting quality standards are also key aspects of this role.

Requirements

Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to visually inspect tools, equipment, or machines (e.g., to identify defects).
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces.
Ability to move up and down a ladder.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
Completion of safety training and certifications.
Professional appearance and clean uniform.
Maintenance of confidentiality of proprietary information.
Clear and professional communication skills.
Team player with the ability to support team goals.
Adherence to quality expectations and standards.

Nice To Haves

Experience in a housekeeping role.
Experience in the hospitality industry.

Responsibilities

Respond promptly to requests from guests and other departments.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Post caution signs.
Contact other departments directly for urgent repairs.
Deliver guest requests and set up furniture items in guest rooms as requested.
Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts.
Clean, maintain, and store cleaning equipment.
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move up and down a ladder.
Stand, sit, kneel, or walk for an extended period across an entire work shift.
Perform other reasonable job duties as requested by Supervisors.