Housekeeping Administrative Assistant

Marriott•Honolulu, HI

1d•$27 - $33•Onsite

About The Position

This position involves administrative tasks related to housekeeping operations. The role requires entering and retrieving information from computer databases, handling guest inquiries, transmitting documents, and operating standard office equipment. Responsibilities include preparing various documents using software applications, managing incoming and outgoing mail, and maintaining filing systems. The position also involves entering and locating work-related information using computer and point-of-sale systems. Adherence to company policies, maintaining a professional appearance, ensuring confidentiality, and protecting company assets are crucial. The role requires excellent guest service skills, including welcoming guests, anticipating needs, assisting individuals with disabilities, and expressing appreciation. Effective communication, both verbal and written, and professional telephone etiquette are necessary. Building positive working relationships, supporting team goals, and responding appropriately to employee concerns are also key aspects of the role. Physical requirements include moving, lifting, carrying, pushing, and pulling objects weighing less than or equal to 10 pounds without assistance. Additional reasonable job duties may be requested by supervisors.

Requirements

Ability to enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball.
Ability to transmit information or documents using a computer, mail, or facsimile machine.
Ability to operate standard office equipment other than computers.
Proficiency in word processing, spreadsheet, database, or presentation software.
Ability to handle incoming and outgoing mail.
Ability to create and maintain computer- and paper-based filing and organization systems.
Ability to compile, copy, sort, and file records.
Ability to enter and locate work-related information using computers and/or point of sale systems.
Knowledge of company policies and procedures.
Professional appearance and demeanor.
Ability to maintain confidentiality of proprietary information.
Ability to protect company assets.
Ability to welcome and acknowledge guests according to company standards.
Ability to anticipate and address guests’ service needs.
Ability to assist individuals with disabilities.
Ability to speak with others using clear and professional language.
Ability to prepare and review written documents accurately and completely.
Ability to answer telephones using appropriate etiquette.
Ability to develop and maintain positive working relationships with others.
Ability to support team to reach common goals.
Ability to listen and respond appropriately to the concerns of other employees.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Nice To Haves

Passionate
Active
Takes pride in well-being practices
Optimistic
Adventurous

Responsibilities

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
Transmit information or documents using a computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.