Housekeeping Administrative Assistant

Pyramid Global Hospitality•Palm Coast, FL

3d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly engaging, customer-focused individual to join their team as an Administrative Assistant at Hammock Beach Golf Resort & Spa. This role supports the leaders of the hotel/resort and involves a variety of duties to ensure smooth daily operations of the main office. The ideal candidate is energetic, eager to learn, leads by example, and responds professionally to guests and team members, offering both personal and professional support.

Requirements

Passion and enthusiasm for helping others
Collaborative in a team environment
Listens and communicates well
Demonstrated ability to work with confidential and sensitive information
Strong attention to detail, while multi-tasking and delivering work on time
Proficient with computers and computer programs, including Microsoft programs

Nice To Haves

Ability to build trusting working relationships

Responsibilities

Provide timely customer service to hotel/resort team
Assist with day to day operations of the main office functions and duties
Assist with administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
Create and distribute communication documents
Update postings and communication venues throughout the Resort
Process, in a timely manner, reports, invoices, bills and associated mail.
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
Open, read, and prepare answers to routine letters.
Locate and attach appropriate files to incoming correspondence requiring replies.
Take and distribute meeting minutes to appropriate individuals.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Prepare letters, memos, and other documents
Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
Document and communicate all guest requests/complaints to appropriate personnel.