Housekeeping Administrative Assistant

Kalahari Resorts & ConventionsSandusky, OH
Onsite

About The Position

Kalahari Resorts & Conventions is seeking an Administrative Assistant for our Housekeeping team. In this role, you will assist with the daily operation of the housekeeping department and support the managers, supervisors, and associates in achieving the highest quality of cleanliness and service to guests. You will be responsible for answering and following up on guest requests, allocating daily duties, performing clerical/secretarial duties, and maintaining the housekeeping office. As part of our team, you’ll embody our Promise to Lead with Love, guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Requirements

  • Must be detail-oriented, have the ability to multi-task, and work efficiently in a fast-paced environment.
  • Must possess excellent listening, communication and customer service skills.
  • Must be a team player and enjoy working with people.

Nice To Haves

  • Flexible long hours are sometimes required; that could include nights, weekends, and holidays.

Responsibilities

  • Maintain a professional, warm, and friendly working relationship and promote open lines of communication with managers, associates and other departments.
  • Utilize and maintain the time and attendance system and applicable property processes to schedule all department associates and department daily, weekly, bi-weekly information to include all hours worked and modify information when applicable.
  • Prepare all attendance counseling notices for managers and ensure timely signatures and follow through.

Benefits

  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career
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