Housekeeping Administrative Assistant

Wilderness ResortWisconsin Dells, WI
Onsite

About The Position

The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more! The Housekeeping Administrative Assistant position is responsible for ensuring that all housekeeping employee schedules, clock-in/out times, attendance records and respective/appropriate progressive disciplinary actions are properly maintained and managed throughout all the various housekeeping departments. This is a full-time position with day, night and weekend availability.

Requirements

  • Hardworking
  • Dependable
  • Enthusiastic
  • Customer service driven

Responsibilities

  • Verify employee punch records and attendance shift by shift. Correct any employee punch errors to ensure employees are properly paid for their time.
  • Ensure all Housekeeping staff are reaching their weekly hour minimums for Employee Insurance Programs and Contracted Guaranteed Weekly Hour Averages.
  • Work with other department managers and administrators if/when employees work across departments to ensure proper timekeeping and scheduling is kept.
  • Issue appropriate warnings in accordance with the progressive discipline policy for attendance or timeclock related violations as well as uniform policy violations.
  • Verify that all housekeeping terminations have been processed and/or complete all housekeeping employee termination notices as directed by housekeeping managers.
  • Complete monthly inventory of housekeeping supplies and equipment at all properties, advises Housekeeping Director of items to be purchased.
  • Update all MSDS Binders / Red Emergency Action Plan Binders at all properties.
  • Conduct and/or monitor all new hire interviews, orientations and job placement to housekeeping departments.
  • Issue staff uniform items, manage uniform stock, and re-order as necessary.
  • Assist in various Housekeeping Training Videos for New Hire Staff as well as Re-Training efforts with current housekeeping staff.
  • Track and maintain relevant data provided through housekeeping managers for various projects at all properties – such as: Deep Clean Data, Bed Inspections Data, Other Special Projects Data, etc.
  • Serve as the primary management contact for employees during designated department “office hours.”
  • Ensures all necessary employee forms are completed and submitted properly and in a timely fashion.
  • Assists in coordinating various activities designed to promote and maintain a high level of employee morale.
  • Develop a high level of resort and housekeeping knowledge.
  • All other duties as assigned by management.

Benefits

  • Great benefits
  • Amenity usage
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