Housekeeper

Drury Hotels•Kansas City, MO

6d•Onsite

About The Position

Drury Hotels is hiring full-time and part-time housekeepers at its Drury Inn & Suites in Kansas City, Missouri. Housekeepers help create a clean, welcoming environment and memorable stays for guests by maintaining guest rooms to established standards and providing friendly, courteous service. Daily work includes tasks such as vacuuming, changing linens, and cleaning bathrooms. Team members may also be asked to help with laundry or clean public areas when needed. The role may involve working Saturdays and Sundays, which are among the hotel's busiest days. Previous cleaning experience is not required. The position requires knowledge, skills, and mental abilities equivalent to completing two years of high school. Housekeepers must be able to follow verbal and written instructions, work without direct supervision, and provide excellent customer service. Physical duties include walking and standing throughout the shift; pushing, vacuuming, reaching, stretching, and bending; and intermittently lifting 25–35 pounds. The position reports to the Executive Housekeeper / Assistant General Manager and works cooperatively with all hotel departments. Drury Hotels describes a promote-from-within culture and offers competitive starting hourly pay, quarterly bonuses based on hotel results, hotel discounts and free room nights, paid time off, health and insurance benefits, a Team Member Assistance Program, and a company-matched 401(k).

Requirements

No previous cleaning experience is required.
Knowledge, skills, and mental abilities equivalent to completion of two years of high school.
Ability to follow verbal and written instructions.
Knowledge of cleaning procedures and supplies.
Ability to work without direct supervision.
Ability to provide excellent customer service and maintain a positive, solution-oriented attitude.
Ability to walk and stand throughout the work shift.
Ability to push, vacuum, reach, stretch, and bend during daily work.
Ability to intermittently lift 25–35 pounds during the workday.

Nice To Haves

Previous cleaning experience is helpful but not required.

Responsibilities

Perform hotel housekeeping services to keep guest rooms clean according to established standards.
Vacuum, change linens, and clean bathrooms.
Visually inspect rooms to help identify maintenance needs.
Respond to guest requests by providing linens, towels, amenities, or information.
Help with laundry or cleaning public areas when needed.
Provide friendly, courteous service and promptly respond to guest requests, questions, and complaints.
Contribute to a positive work environment for team members and guests.
Work cooperatively with all hotel departments.