Housekeeper

Avalon Hospitality Group, LLC•Los Angeles, CA

40d•$0 - $25•Onsite

About The Position

This position is responsible for the overall cleanliness of assigned rooms/suites and reporting maintenance deficiencies to ensure rooms/suites are maintained in compliance with standards. The role involves performing cleaning tasks, managing supplies, interacting with guests, and potentially assisting with other hotel operations as needed. Due to the nature of the hospitality industry, employees may be required to work varying schedules to meet business needs.

Requirements

Ability to arrive to work on time and when scheduled
Physically able to move large objects such as: carts, large bags of linen, ironing board
Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
Ability to read and recognize room/suite numbers
Ability to communicate effectively with guests and other team members verbally and in written form
Ability to understand and follow directions, and perform job functions with limited supervision
Ability to follow all safety procedures and standards and ability to recognize and act in emergency situations
Latex and/or rubber gloves
Closed toe and low heeled shoes with rubber soles
Safety belt
Safety glasses

Nice To Haves

CPR Certification and/or First Aid Training preferred.
Bi-lingual language ability (English/Spanish) preferred.

Responsibilities

Responsible for the overall cleanliness of assigned rooms/suites.
Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.
Checks maid cart for supplies and stocks as needed.
Greets guests immediately with friendly, sincere acknowledgement.
Strips dirty linens and towels and removes used amenities from the room/suite.
Cleans rooms/suites as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows.
Reports rooms as clean and available.
Replenishes linens and guest amenities.
Cleans balconies (if applicable).
Responds to special requests by guests, such as providing extra amenities or service time requests.
Attend all mandatory meetings.
Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.
Provide customer service to guests, including information about hotel services, activities and local attractions.
Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency.
Assist fellow team members as requested.
Assimilate into the Packard culture through understanding, supporting and participating in all elements of corporate policies.
Demonstrate working knowledge of the service standards.