Housekeeper

Island Hospitality Management•Sanford, FL

About The Position

The Housekeeper is responsible for the overall cleanliness of the hotel, guest satisfaction, and meeting product quality standards. The position may require flexible scheduling availability. Weekly scheduled hours vary based on guest occupancy, season, staffing, and other factors; Island Hospitality cannot guarantee a specific number of hours per week. The role involves caring for guest rooms according to brand and IHM standards, including cleaning and rearranging rooms after checkout, changing sheets and towels, restocking toilet supplies, vacuuming, and dusting. Housekeepers must report damages, deficits, or disturbances to supervisors and provide excellent guest service. Island Hospitality provides a formal training and development program intended to support employee growth and career opportunities. The listed salary is $15.50.

Requirements

Be a highly motivated team player with strong initiative and a desire for achievement.
Be effective at handling workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
Ability to work well in stressful situations.
Be readily available and approachable for guests while providing excellent guest service.
Ability to stand, sit, or walk for extended periods of time.
Ability to lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Responsibilities

Perform basic housekeeping duties, including changing sheets and towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guests check out.
Ensure rooms are cared for according to brand and IHM standards.
Notify supervisors of damages, deficits, and disturbances.
Provide excellent guest service and remain readily available and approachable to guests.
Handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.

Benefits

Healthcare, including medical, dental, and vision insurance.
HSA and FSA plans, including dependent care FSA.
Identity theft protection insurance.
Commuter benefits, including transit and parking.
Pet insurance.
PTO and payroll incentives for annual wellness exams.
Employee Assistance Program.
Wellness subscriptions with access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free room nights at company hotels and employee discounts within the hotel brand.
Friends and family discounts within the hotel brand.
Team member recognition and bonus.
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
Career growth through an in-house training program with a path personalized to desired goals.
Referral bonus program.