Housekeeper Full time Second shift

Northwestern Memorial Healthcare•Geneva, IL

1h•$17 - $24

About The Position

The EVS Tech II performs environmental services in support of Northwestern Medicine’s patient-first mission and values. The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces, while following applicable policies, procedures, safety practices, and regulatory standards. This full-time position works second-shift hours from 3:00 p.m. to 11:30 p.m., with every other weekend required.

Requirements

Ability to follow oral and written instructions.
Ability to communicate effectively with patients, visitors, and staff.
Ability to use the department’s tracking and communication tools.
Ability to work independently.

Nice To Haves

One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
Follow patient isolation and contact-precaution procedures as necessary.
Stock paper items and other supplies in assigned areas as needed.
Keep carts and equipment clean and in working condition, and store them appropriately.
Promote workplace safety by using wet-floor signs and PPE and by not leaving carts or supplies unattended.
Use chemicals and equipment safely and effectively, including selecting appropriate chemicals, diluting them correctly, and using properly labeled containers.
Notify a supervisor about equipment needing repair and report safety hazards to a manager.
Communicate issues to a supervisor, including inability to complete the schedule, and proactively report deficiencies or work requests.
Maintain professional relationships with hospital personnel while protecting patient confidentiality.
Use the designated scripting model when interacting with customers.
Use organizational and department resources efficiently.
Manage the work schedule and complete tasks and assignments on time.
Contribute to continuous improvement and efforts to reduce costs, streamline processes, and improve services.
Maintain a friendly, approachable, professional demeanor and appearance.
Provide accurate information and timely updates to patients and customers, address concerns or identify appropriate resources, and help people find their way.
Use service recovery skills to address problems or service breakdowns.
Support coworkers across departments, communicate effectively, respect diverse opinions and styles, and acknowledge others’ contributions.