Housekeeper

RIT Inn and Conference Center • Henrietta, NY

5d • Onsite

About The Position

A Housekeeper cleans and services assigned guestrooms and helps maintain the cleanliness of hotel public areas according to established standards and procedures. The role emphasizes accommodating guest preferences, flexibility with work assignments, efficiency, quality, and a courteous manner that contributes to a hospitable environment. The Housekeeper may also perform other duties within the housekeeping department, including houseman, laundry attendant, and lobby attendant work. Weekend availability is required.

Requirements

• Weekend availability is required.

Nice To Haves

• Previous housekeeping experience preferred.

Responsibilities

• Engage guests, coworkers, and managers in a professional, respectful, and cordial manner.
• Provide pleasant and professional service to hotel guests.
• Clean assigned guestrooms and replenish guest amenities and supplies according to department policies and procedures.
• Report and turn in lost-and-found items according to hotel policy.
• Prepare work-order lists for items in guest rooms or public areas that need maintenance attention.
• Keep the supply cart clean and organized.
• Maintain housekeeping storage and cart closets, including supply levels, organization, and cleanliness.
• Operate and maintain housekeeping equipment, including vacuum cleaners, housekeeping carts, and mop units.
• Properly maintain work equipment, tools, and supplies.
• Maintain the cleanliness of the laundry room, including associate restrooms and locker rooms.
• Deliver cots, cribs, and other guest-related supplies upon request from a manager or supervisor.
• Perform special deep-cleaning tasks as assigned by managers or supervisors.
• Clean assigned public areas, including the hotel lobby, corridors, offices, Charades, Quiet Lounge, banquet areas, pool facilities, entranceways, elevators, public restrooms, and fitness room.
• Remove trash from refuse areas in the student areas of the hotel as assigned.
• Respond to guest requests and inquiries with appropriate sensitivity and immediacy, within 10 minutes of the request.
• Comply with department, hotel, and company policies and procedures.
• Perform other housekeeping department jobs, including houseman, laundry attendant, and lobby attendant duties.

Benefits

• Competitive compensation package
• Full benefits package
• Flexible scheduling
• Extensive training and opportunities to advance
• Free employee parking

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed