Housekeeping-Housekeeper
About The Position
The Housekeeper is a full-time member of the hotel’s housekeeping team, responsible for preparing clean, comfortable guest rooms and maintaining cleanliness throughout the property. The role helps create a positive first impression and support guest satisfaction through attentive room care and professional service. The position includes cleaning and preparing guest rooms to hotel cleanliness and brand standards; making beds, replacing linens, cleaning and sanitizing bathrooms, vacuuming, dusting, cleaning windows, and replenishing amenities. The Housekeeper also maintains and stocks housekeeping carts and linen rooms, removes and transports dirty linens, completes assignment sheets and reports, and promptly reports maintenance needs. The role further involves maintaining hallways, elevators, pool areas, and common spaces; responding courteously to guest requests; protecting guest confidentiality; and communicating concerns to supervisors. The work requires physical activity throughout extended shifts, including lifting, pushing and pulling equipment, bending, reaching, and working around cleaning chemicals and equipment.
Requirements
- High school diploma, GED, or equivalent work experience.
- Basic computer skills.
- Strong verbal and written communication skills.
- Knowledge of proper cleaning methods and equipment use.
- Understanding of safe chemical handling procedures.
- Ability to lift and transport up to 25 pounds.
- Ability to push and pull carts and equipment up to 100 pounds.
- Ability to stand, walk, bend, reach, and move throughout extended shifts.
- Ability to work in varying temperatures and environments.
- Ability to safely work around cleaning chemicals, dust, and cleaning equipment.
- Ability to reach above shoulder height to perform cleaning duties.
- Detail-oriented and thorough, friendly and customer-focused, dependable and punctual, organized and efficient, and able to work in a fast-paced environment as a team player.
Nice To Haves
- Microsoft Office experience.
- Previous housekeeping experience.
- Hospitality or hotel experience.
- Ability to work independently and efficiently.
- Commitment to quality, cleanliness, and guest satisfaction.
Responsibilities
- Clean guest rooms according to hotel cleanliness and brand standards.
- Make beds and replace linens daily.
- Vacuum carpets, clean windows, and dust furniture, fixtures, and room surfaces.
- Replenish guest room and bathroom amenities.
- Clean and sanitize bathrooms, including sinks, mirrors, showers, tubs, toilets, and floors.
- Keep housekeeping carts clean, stocked, and organized.
- Stock linen rooms and housekeeping supplies.
- Report maintenance issues and repair needs promptly.
- Complete daily assignment sheets and housekeeping reports.
- Maintain cleanliness in hallways, elevators, pool areas, and common spaces.
- Remove dirty linens and transport them to designated areas.
- Provide friendly and professional service to guests.
- Maintain guest confidentiality.
- Respond to guest requests promptly and courteously.
- Assist coworkers and guests as needed.
- Report guest concerns or complaints to supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
