Housekeeper TCC

Cherokee Indian Hospital Authority•Cherokee, NC

just now•Onsite

About The Position

Performs general and specialized cleaning tasks within the Tsali Care Center facilities to maintain established sanitation standards, OSHA guidelines, and to safely meet the resident’s needs in compliance with Federal, state and local requirements. This role involves daily routine cleaning, responding to special requests, and assisting with orienting new employees. The housekeeper is responsible for maintaining the cleanliness and orderliness of assigned areas, equipment, and the housekeeping office/storage area. They must also adhere to safety guidelines, OSHA protocols, and demonstrate superior customer service skills.

Requirements

Must have a thorough knowledge of the policies, procedures, and guidelines for housekeeping procedures of Tsali Care Center and applicable OSHA protocol.
Must be skilled in the use of mechanical and manual cleaning equipment such as buffer, scrubber, vacuum cleaner, mop, broom, and laundry equipment.
Requires the ability to clean and maintain assigned equipment including recharge battery.
Must be familiar with center layout.
Requires the ability to follow both verbal and written instructions.
Close attention to detail is required for some procedures and normal alertness for much of the time.
Job duties require extensive physical effort such as walking, reaching, bending, pushing, pulling, and often working in awkward positions.
Must have visual acuity, manual dexterity, and be able to speak and hear.
Has contact with potential disease or accidents such as falls, back strain, electrical shock, or minor cuts to fingers and hands.
Has some contact with biohazard substances and cleaning solutions which must be handled properly.
Follows well defined operating procedures, guidelines and sanitation standards.
Must use judgment and initiative required to maintain accuracy, quality standards, and complete tasks efficiently.
Cleans and performs simple upkeep to equipment which should not be damaged if handled properly.
Cleans center facilities which will have longer utility when properly maintained and cleaned.
Following guidelines and established procedures would present a positive image to the community.

Nice To Haves

High School Diploma or GED preferred.
Up to one month in the position would be required to become proficient in most phases of the Job.

Responsibilities

Performs daily routine cleaning tasks, in accordance with facility policy, which may include trash removal, dusting, wet mopping, sweeping, vacuuming, cleaning spills, etc.
Follows material safety data sheets.
Operates housekeeping equipment safely.
Collects and bags soiled linen in storage closet.
Checks and maintains assigned area daily to ensure it is neat, orderly, and clean.
Maintains sanitary cleanliness and care of equipment.
Maintains service cart neat and orderly. Checks supplies and stocks as needed. Restock cart after each shift ends.
Responds to special requests for housekeeping services.
Completes record of work and quality assurance checklist as needed.
Completes verbal and written instructions work assignments. Any incomplete work, problems and issues are submitted to supervisor in a timely and effective manner to ensure proper documentation and resolution.
Performs non-routine cleaning procedures such as washing windows, scrubbing, and washing walls, trash receptacles, etc.
Moves and rearranges furniture as requested.
Follows established guidelines and OSHA protocol in the disposal of biohazard waste.
Assist/orient new employees in following established facility policies and procedures.
Notifies supervisor of unusual circumstances, equipment repairs or replacements, etc.
Maintains a neat and orderly housekeeping office and storage area.
Works as scheduled on weekends and holidays.
Performs all duties according to established safety guidelines and tribal policy.
Performs other duties as assigned.
Consistently demonstrates superior customer service skills to residents/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values.
Ensure excellent customer service is provided to all residents/customers by seeking out opportunities to be of service.