Housekeeper | Hotel Ketchum & Tamarack Lodge

Columbia Hospitality•Ketchum, ID
•Onsite

About The Position

Housekeepers are an essential part of the hotel’s Rooms Division and help maintain Hotel Ketchum and Tamarack Lodge in sparkling condition. The role is responsible for cleaning and replenishing guest rooms, completing a designated number of rooms per shift, maintaining housekeeping supplies, and helping create a welcoming experience for guests. Housekeepers also monitor public-area cleanliness, report damage or repair needs, and complete other tasks assigned by the Housekeeping Manager or General Manager. Hotel Ketchum is located in Ketchum, Idaho, near Sun Valley. The property has 59 guest rooms and amenities including a lounge, restaurant, fitness center, complimentary e-bike rentals, heated pool and hot tub, and event and meeting spaces. The role may be year-round or seasonal. Columbia Hospitality describes its culture as inclusive, values-driven, and focused on creating exceptional experiences.

Requirements

  • Strong attention to detail.
  • Maintain consistency and efficiency while upholding high standards of cleanliness, order, and organization.
  • Report to work in uniform and arrive on time for all shifts.
  • Work well under supervision and as a team player.
  • Able to lift, push, and pull a minimum of 50 pounds.
  • Able to stand for long periods, kneel, squat, and walk up and down stairways.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous housekeeping experience preferred.

Responsibilities

  • Provide guests with professional, efficient, prompt, and courteous service.
  • Clean and maintain guestrooms to property-specific standards.
  • Clean and replenish the designated number of rooms during the assigned shift.
  • Maintain housekeeping supplies and keep the housekeeping cart organized.
  • Check rooms and report damage, repair needs, or missing supplies.
  • Monitor the cleanliness of indoor and outdoor public areas on the property.
  • Attend mandatory staff meetings and training sessions.
  • Greet and warmly engage guests.
  • Complete tasks assigned by the Housekeeping Manager and/or General Manager.

Benefits

  • Paid time off and holiday pay.
  • Medical, dental, vision, and disability benefits.
  • 401(k).
  • HSA/FSA plans with employer contribution.
  • Referral bonus.
  • Discounted lodging, dining, spa, golf, and retail.
  • Employee Assistance Program.
  • Volunteer opportunities.
  • Online learning platform.
  • Third-party discounts, including pet insurance, rental cars, movie and concert tickets, theme parks, and attractions.
  • Daily pay.
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