Housekeeper

Hilton Grand Vacations • Myrtle Beach, SC

5h • Onsite

About The Position

Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. As a housekeeper, you will be responsible for providing essential housekeeping duties, ensuring rooms are cared for and inspected according to standards, and maintaining the appropriate maintenance of all housekeeping equipment and tools. You will also communicate effectively with dispatch, Team Members, and guests to ensure guest satisfaction and handle complaints with professionalism. This role requires the ability to work with little supervision and maintain inventory of tools and supplies.

Requirements

• Previous experience as a Cleaner or Housekeeper
• Ability to work with little supervision
• Customer Service experience
• Organizational and time management skills

Responsibilities

• Provide essential housekeeping duties: Duties include making beds, replenishing linens, changing and arranging towels, restocking toilet supplies, dusting, cleaning rooms and halls, and vacuuming.
• Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners.
• Ensure all rooms are cared for and inspected according to standards
• Notify superiors of any damage, deficits and, disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Ensure appropriate maintenance of all housekeeping equipment and tools
• Maintain inventory of tools and supplies used in housekeeping activities

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed