Housekeeper (H2B In-Country Only)

Pyramid Global Hospitality•Chatham, MA

3d•Onsite

About The Position

The Housekeeper is responsible for the overall cleanliness of assigned rooms and/or suites, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Preferred Legend and Chatham Bars Inn.

Requirements

Superior organizational skills
Superior attention to detail
Can work well independently as well as in a team setting
Follow direction well
Able to meet deadlines
Able to lift up to 50 lbs.
Being flexible and motivated
Professional appearance and grooming
Able to work with cleaning chemicals/products

Nice To Haves

Experience preferred

Responsibilities

Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
Remove trash, linen, terry and personal items from previous guest
Thorough cleaning of guestrooms properly using the provided chemicals and equipment
Arranging all toiletries, clothing and guest items to standard
Replenish all amenities and terry items
Efficiently make bed to meet appearance standard as demonstrated
Remove all room service trays and items from public areas and request for removal
Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures