About The Position

As a Housekeeper, you are responsible for ensuring assigned interior community spaces are clean, sanitary, and welcoming. You help create a positive experience for residents and guests by providing high-quality cleaning services, maintaining supplies and equipment, and supporting the property's appearance and comfort. The role includes cleaning shared interior areas such as offices, fitness centers, community rooms, laundry rooms, restrooms, and hallways. Housekeepers perform dusting, polishing, vacuuming, sweeping, mopping, surface disinfection, and trash removal; keep supplies stocked and organized; and maintain equipment and storage areas. They also observe and report maintenance issues and safety hazards, follow cleaning and safety procedures, and provide courteous service to residents and guests. Cortland describes itself as an international, vertically integrated multifamily real estate investment, development, and management firm founded in 2005. It emphasizes a resident-centric approach, in-house design, construction, and operations, and equal employment opportunity and workplace diversity.

Requirements

  • Ability to perform physical tasks including bending, lifting, carrying supplies, and standing or walking for extended periods.
  • Strong attention to detail and commitment to cleanliness and sanitation.
  • Reliability and punctuality, and ability to work independently with minimal supervision.
  • Ability to communicate effectively and courteously with residents, guests, and team members.
  • Positive attitude and willingness to support the community and team environment.

Nice To Haves

  • Previous housekeeping, custodial, or janitorial experience is preferred but not required.
  • Basic knowledge of cleaning methods, chemicals, and equipment, or willingness to learn.

Responsibilities

  • Clean assigned interior community spaces, including offices, fitness centers, community rooms, laundry rooms, restrooms, hallways, and other areas.
  • Perform cleaning tasks including dusting, polishing, vacuuming, sweeping, mopping, disinfecting surfaces, and emptying trash cans.
  • Keep cleaning supplies, materials, and consumables adequately stocked and organized.
  • Maintain cleaning equipment and keep storage areas neat, safe, and in proper working condition.
  • Observe, document, and report maintenance issues, safety hazards, or areas needing repair.
  • Follow cleaning standards, safety protocols, and company procedures.
  • Provide friendly and helpful customer service to residents and guests in shared community spaces.
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