Housekeeper

Brookdale Senior Living Inc.•Framingham, MA
•$15 - $19

About The Position

The Housekeeper cleans and sanitizes shared community spaces and residents’ apartments, helping present the community positively for residents and guests. The role includes routine and deep cleaning, handling cleaning supplies safely, respecting residents’ privacy and preferences, and interacting with residents and guests in a friendly, courteous manner. The Housekeeper also communicates health concerns to management, attends training as scheduled, and responds to resident emergencies according to established protocols. Duties may include supporting disaster management and evacuations. The position requires following detailed guidelines and completing repetitive cleaning tasks efficiently. Occasional weekend, evening, or night work may be needed for shift coverage, and the role is on call as needed.

Requirements

  • High school diploma or GED preferred.
  • Prior housekeeping or cleaning experience preferred.
  • Basic skill level and ability to follow written or verbal instructions.
  • Basic technical skills to complete repetitive, well-defined duties.
  • Ability to complete cleaning tasks in a timely, effective, and efficient manner.
  • Ability to respect residents’ privacy and refrain from discussing their personal situations or health problems with other residents.
  • Willingness and ability to communicate with residents with varying levels of functioning and personalities.
  • Ability to make standard routine decisions using detailed guidelines, with limited independent judgment, and to report problems to a supervisor when appropriate.
  • Ability to lift up to 50 pounds.
  • Ability to perform the listed physical activities, including standing, walking, sitting, handling or feeling with hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, talking, hearing, and using vision.
  • Ability to work occasional weekends, evenings, or nights if needed for shift coverage and to be on call as needed.

Nice To Haves

  • High school diploma or GED.
  • Prior experience in cleaning or housekeeping.

Responsibilities

  • Clean, polish, and sanitize gathering and public spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
  • Clean floors by sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; set up and remove caution and safety signs as appropriate.
  • Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
  • Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions; handle hazardous cleaning supplies according to procedures and ensure accurate labeling.
  • Clean public restrooms, including washing, sanitizing, and polishing fixtures and removing water marks.
  • Deep-clean apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
  • Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
  • Respect residents’ belongings and privacy; remove and return bed linens for cleaning and make beds with clean linens according to residents’ preferences.
  • Log cleaning activities as required by procedures.
  • Interact with residents and guests in a friendly and courteous manner, provide assistance or directions, and give residents meaningful attention.
  • Communicate concerns about residents’ health to management as appropriate.
  • Attend in-service educational classes and on-the-job training as scheduled or directed.
  • Respond to resident emergencies by contacting appropriate internal or external parties according to established protocols; may assist with disaster management and evacuations.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k).
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional ID theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
  • Tuition reimbursement for eligible full-time associates.
  • Qualified associates employed for at least a year may receive an advance of naturalization application fees up to $725, less applicable taxes and withholding.
  • Temporary associates may participate in the company’s 401(k) program but are not eligible for other benefits.
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