Housekeeper

Drury Hotels • Santa Fe, NM

6d • Onsite

About The Position

Drury Hotels is hiring full-time and part-time Housekeepers at the Drury Plaza Hotel in Santa Fe, New Mexico. Housekeepers help create memorable guest experiences by maintaining clean guest rooms and a positive environment for guests and team members. The role includes routine room cleaning, visual inspection for maintenance needs, responding to guest requests, and providing friendly, courteous service. Team members may also be asked to help with laundry or clean public areas as needed. Previous cleaning experience is not required.

Requirements

• Knowledge, skills, and mental ability equivalent to completing two years of high school.
• Ability to follow verbal and written instructions.
• Knowledge of cleaning procedures and supplies.
• Ability to work without direct supervision.
• Positive, solution-oriented attitude and dedication to excellent customer service.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend during daily work activities.
• Ability to intermittently lift 25–35 pounds during the workday.

Nice To Haves

• Previous cleaning experience is helpful but not required.

Responsibilities

• Perform hotel housekeeping services to keep guest rooms clean according to established standards, including vacuuming, changing linens, and cleaning bathrooms.
• Visually inspect rooms to help identify maintenance needs.
• Assist guests by providing requested bedding, towels, amenities, or information.
• Help with laundry or clean public areas when needed.
• Respond promptly and efficiently to guest requests, questions, and complaints with friendly, courteous service and a Service +1 attitude.
• Contribute to a positive working environment for guests and team members.
• Work cooperatively with other hotel departments.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Medical, dental, vision, prescription, life, and disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).
• Mentorship, cross-training, development plans, and management training.
• Opportunities for career growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED