Temporary Housekeeper

Hilton Grand Vacations•Miami, FL

About The Position

The Housekeeper performs daily cleaning duties for assigned rooms and ensures public areas are clean and maintained according to resort standards. The role provides service to guests and owners, responds to guest inquiries and needs, follows brand standards, and demonstrates commitment to the company’s Inspired Hospitality culture. This is a temporary position supporting an employee leave of absence and is anticipated to last approximately 3–5 months.

Requirements

  • Previous hotel housekeeping experience preferred.
  • Open and flexible availability, including weekends and holidays.
  • Able to bend, stoop, walk, and lift up to 50 pounds, and push or pull up to 100 pounds.
  • Able to work an eight-hour shift walking or standing, with or without reasonable accommodation.
  • Anticipate customer needs and consider how work affects customers.
  • Build confidence in self and others through honest and diligent interactions.
  • Communicate effectively with guests in English.
  • Tolerate environmental factors such as humidity, cold or heat, dust, and noise.

Nice To Haves

  • Previous hotel housekeeping experience.

Responsibilities

  • Clean rooms by stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linens and guest amenities, and moving furniture within allotted production timeframes.
  • Greet guests and respond promptly and sincerely to requests; know resort services, activities, and local attractions to assist with inquiries.
  • Report room deficiencies that prevent compliance with resort standards.
  • Assist coworkers as requested.
  • Follow safety procedures and standards, and recognize and act in emergency situations.
  • Follow key control protocol.
  • Keep carts clean and supplies and equipment neat and orderly.
  • Secure departmental assets and supplies neatly and orderly in storage areas.
  • Assist management in maintaining an accurate inventory of housekeeping supplies.
  • Perform general cleaning in public areas, including stairwells, railings, walkways, trash rooms, and trash bins; dust and deep-clean public areas.
  • Maintain lobby cleanliness and ensure glass doors are clean and spotless.
  • Maintain cleanliness and proper supply levels in public-area restrooms.
  • Report maintenance deficiencies.
  • Perform other duties assigned by management.

Benefits

  • The company describes its culture as supportive of work-life balance and family-friendly benefits.
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