Hampton Inn & Suites Baltimore Arundel Mills - Housekeeper

Aimbridge Hospitality•Severn, MD

About The Position

The Housekeeper cleans and maintains guest rooms, hotel equipment, lobbies, hallways, restrooms, carpets, furniture, and other public areas to provide a welcoming and spotless environment for guests. The role includes making beds, changing linens, restocking supplies, keeping the housekeeping cart stocked, and performing deep-cleaning and basic maintenance tasks such as replacing AC filters and touching up paint. Housekeepers also respond to guest requests, deliver requested items, provide friendly customer service, and help maintain a safe environment for guests, property, and teammates.

Requirements

  • High school diploma or equivalent preferred.
  • Strong attention to detail.
  • Ability to communicate effectively with guests and team members.

Responsibilities

  • Clean guest rooms and equipment.
  • Clean lobbies, hallways, restrooms, carpets, furniture, and other public areas.
  • Stock and maintain the housekeeping cart.
  • Make beds, replace linens, and restock guest supplies.
  • Perform deep-cleaning and basic upkeep, including replacing AC filters and touching up paint.
  • Respond to guest requests and deliver items courteously.
  • Provide friendly customer service to guests.
  • Monitor sensitive areas and follow safe work practices to protect guests, property, and teammates.

Benefits

  • Medical, dental, and vision coverage
  • Short-term and long-term disability income coverage
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan
  • Daily Pay
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