Housekeeper

Commonwealth Hotels•North Canton, OH

6d•Onsite

About The Position

The Embassy Suites by Hilton Akron Canton Airport is seeking a full-time Housekeeper, also referred to as a Hotel Room Attendant or Hotel Guest Room Attendant. This role contributes to a clean, comfortable, and welcoming guest experience in a lively, full-service hotel environment. The position includes cleaning and preparing guest rooms, replenishing amenities, handling laundry, maintaining room standards, reporting maintenance and supply needs, and responding courteously to guest requests. The hotel describes opportunities for professional growth and offers a diverse, welcoming team culture.

Requirements

High school diploma or equivalent.
Demonstrated experience with a strong focus on guest satisfaction.
Ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills in engaging with guests and collaborating with team members.
Flexibility to work weekends and holidays.

Responsibilities

Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
Ensure room equipment and furniture are in good working condition and report maintenance issues.
Occasionally assist with cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Follow cleaning procedures and safety protocols to maintain a safe environment for guests and staff.
Provide courteous, professional service and promptly address guest requests or concerns.
Collect, wash, fold, and deliver linens and towels.
Monitor and report inventory levels of cleaning supplies and amenities to support timely restocking.
Prepare rooms for new guests to meet the hotel's standards for cleanliness and comfort.