Housekeeper

Island Hospitality Management•San Diego, CA

5h•Onsite

About The Position

Our roles go beyond just providing guest with a clean room and freshly made bed. We aim to create a memorable and distinctive experience for them. As a Houseperson, you'll handle a variety of housekeeping tasks, maintain the cleanliness and appearance of the entire hotel. They are empowered to move about their space and take action as needed. Whether delivering guest requests, stocking carts, cleaning rooms, and public spaces, or other similar tasks, the Houseperson plays a key role in making sure the hotel environment contributes to an excellent guest. No matter your position, there are essential factors for success: ensuring a safe work environment, following company policies and procedures, maintaining confidentiality, upholding quality standards, and presenting yourself professionally in appearance, uniform, and communication. Houseperson will be on their feet for extended periods, actively engaging in tasks that involve standing, sitting or walking, and will take a hands-on approach (moving, lifting, carrying, pushing, pulling, and placing objects weighing 50 pounds or less without assistance) Excelling in these tasks (and other reasonable duties as assigned) is crucial for Houseperson to consistently deliver exceptional results for our guests and our business. This position requires flexible scheduling availability, must be able to work Saturdays and Sundays.

Requirements

Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service

Responsibilities

Upkeep the public areas
Assisting with Housekeeping as much as needed by providing basic housekeeping duties (changing the sheets, changing and arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guest check out)
Ongoing involvement in preventative maintenance programs
Recognize and report potential safety hazards (broken doors or railings, fire hazards, etc.) and notify supervisors of any damages, deficits, and disturbances
Maintaining shelf organization in the storerooms and replenishing supplies as needed
Cleaning furniture, elevators, glass, planters, light fixtures, carpets, walls, and more in public areas such as the lobby, pool, and public restrooms
Delivering special request items such as cribs to guest rooms

Benefits

Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance
Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations