Housekeeper

Hacienda Del Sol Resort•Tucson, AZ

About The Position

Hacienda Del Sol Guest Ranch Resort is a historic luxury resort in Tucson, Arizona, at the foothills of the Catalina Mountains. The Housekeeper maintains and prepares 10–15 guest rooms each day, helping create a welcoming guest experience through careful, detail-oriented housekeeping and friendly, professional service. The role includes responding respectfully and helpfully to guest requests and concerns, maintaining the property's image, and following the procedures in the HDS Employee Handbook. This is a full-time, hourly position. Compensation includes a percentage of service charges, medical, dental, and vision benefits, and exclusive resort discounts.

Requirements

Demonstrate excellent attention to detail.
Be organized and thorough.
Complete assigned tasks within the shift.
Provide friendly, professional, honest, respectful, and helpful service.

Responsibilities

Make beds and change linens and towels.
Vacuum carpets, upholstered furniture, and draperies.
Empty wastebaskets, clean ashtrays, and transport trash and waste to disposal areas.
Sweep and mop floors.
Dust and polish furniture and equipment.
Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
Clean kitchen areas and dishes.
Respond promptly to requests from guests and other department managers.
Take precautions to protect guests and hotel property.
Report theft, damage, and found property to the Supervisor or Manager on Duty.
Assist with cleaning public areas when needed.
Maintain the cleanliness of housekeeping closets and carts.
Manage time to complete assigned tasks by the end of the shift.
Work as a team to complete daily work.
Prepare rooms efficiently while respecting guest privacy.
Check mattresses and flip them or report when rotation is needed.
Follow procedures specified in the HDS Employee Handbook.