Housekeeper

Hotel Equities Group, LLC•Kansas City, MO

6d•Onsite

About The Position

Hotel Equities is seeking a friendly, service-oriented Housekeeper for the Crowne Plaza Kansas City Downtown in Kansas City, Missouri. This position maintains clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. The Housekeeper supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service, while helping the hotel meet operational, quality, productivity, and guest-satisfaction goals. The role involves cleaning guest rooms, bathrooms, public areas, and other assigned spaces; replenishing supplies; handling guest belongings and hotel property responsibly; and responding courteously to guest requests. It also includes following safety and sanitation procedures, reporting maintenance concerns, maintaining organized supplies and work areas, and assisting with deep cleaning and special projects. The work requires extended periods of standing and walking, frequent bending, stooping, kneeling, reaching, pushing, and pulling, and handling housekeeping supplies and equipment. The position may involve cleaning chemicals and varying temperatures. Employees may occasionally lift up to 25 pounds. The starting pay is $15.00 per hour.

Requirements

Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Ability to work flexible hours, including weekends and holidays, as needed.
Ability to stand and walk for extended periods; bend, stoop, kneel, reach, push, and pull throughout the workday.
Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasionally lifting up to 25 pounds.
Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

Previous housekeeping or hotel experience.
Experience with Property Management Systems (PMS).
Experience with housekeeping room-status systems.
Experience with mobile or handheld hotel communication tools.
Experience with Microsoft Office Suite.

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly and according to company procedures.
Maintain housekeeping carts, supplies, and work areas in an organized condition.
Follow proper chemical handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support the team in meeting productivity, quality, and guest-satisfaction standards.
Perform other duties as assigned.