Housekeeper

Drury Hotels•Phoenix, AZ
•Onsite

About The Position

Drury Hotels is hiring full-time and part-time housekeepers at the Drury Plaza Hotel in Phoenix, Arizona. Housekeepers help create a clean, positive environment and memorable guest experiences by maintaining guest rooms to established standards, responding courteously to guest requests, and helping identify maintenance needs. Duties may also include assisting with laundry or cleaning public spaces when needed. The role requires working cooperatively with hotel departments and being able to work independently while following verbal and written instructions. Saturday and Sunday work may be required because the hotel is open seven days a week and weekends are its busiest days. Previous cleaning experience is helpful but not required. The position requires mental ability equivalent to completing two years of high school.

Requirements

  • Mental ability equivalent to completing two years of high school.
  • Ability to follow verbal and written instructions.
  • Ability to work without direct supervision.
  • Knowledge of cleaning procedures and supplies.
  • Ability to provide excellent customer service.
  • Ability to walk and stand throughout the work shift.
  • Ability to push, vacuum, reach, stretch, and bend during daily work.
  • Ability to intermittently lift 25–35 pounds during the workday.

Nice To Haves

  • Previous cleaning experience is helpful but not required.

Responsibilities

  • Clean guest rooms according to established hotel standards.
  • Visually inspect rooms to help identify maintenance needs.
  • Provide guests with requested linens, towels, amenities, or information.
  • Respond promptly and efficiently to guest requests, questions, and complaints with friendly, courteous service.
  • Help with laundry or cleaning public areas when needed.
  • Contribute to a positive work environment for team members and guests.
  • Work cooperatively with all hotel departments.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Medical, dental, vision, prescription, life, and disability coverage.
  • Team Member Assistance Program.
  • Company-matched 401(k).
  • Mentorship, cross-training, development plans, and management training.
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