Housekeeper
About The Position
In this role, you’ll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.
Requirements
- No previous cleaning experience required.
- Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.
- Requires the ability to follow verbal and written instructions.
- Requires thorough knowledge of cleaning procedures and cleaning supplies.
- Requires the ability to work without direct supervision.
- Provides excellent customer service.
- Requires the ability to walk and stand for the entire work shift.
- Requires the ability to push, vacuum, reach, stretch, and bend in daily work activities.
- Requires the ability to lift 25 – 35 pounds intermittently throughout the workday.
Nice To Haves
- Previous cleaning experience is helpful but not necessary.
Responsibilities
- Maintain a clean and positive environment for guests and team members.
- Ensure exceptional and positive experiences for our diverse team members and guests.
- Perform various hotel cleaning services to keep rooms clean according to established standards.
- Visually inspect rooms to help identify maintenance needs.
- Assist guests by providing linens, towels, amenities, or information when requested.
- Ensure an exceptional guest experience by providing friendly and courteous service.
- Perform a variety of hotel cleaning services to keep guest rooms clean according to established standards.
- Visually inspect rooms to help identify maintenance needs.
- Assist guests whenever possible by providing linens, towels, amenities, or information they request.
- You may be asked to assist in the laundry/clean public spaces when needed.
- Ensure an exceptional guest experience by providing friendly and courteous service by discovering and responding quickly and efficiently to requests, inquiries, and complaints with a Service +1 attitude.
- Contribute to maintaining a positive work environment at all times for our diverse team members and guests.
- Vacuuming, changing linens and making bathrooms shine.
Benefits
- Quarterly bonus opportunity of up to $3,200 annually
- Flexible scheduling
- Paid time off
- Hotel discounts
- Free room nights
- Mentorship
- Cross-training
- Development plans
- Management training
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Life insurance
- Disability insurance
- Team Member Assistance Program
- Company-matched 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
