Temporary Housekeeper

Hilton Grand Vacations•Surfside, FL

About The Position

The Housekeeper performs daily cleaning duties in assigned rooms and public areas to maintain resort standards and provide excellent service to guests and owners. The role includes responding to guest inquiries and needs, following brand standards and safety procedures, and demonstrating commitment to the company’s hospitality culture. This is a temporary position supporting an employee leave of absence, anticipated to last approximately 3–5 months.

Requirements

Previous hotel housekeeping experience preferred.
Open and flexible availability, including weekends and holidays.
Able to bend, stoop, walk, and lift up to 50 pounds, and push or pull up to 100 pounds.
Able to work an eight-hour shift walking and standing, with or without reasonable accommodation.
Anticipate customer needs and consider how work affects customers.
Build confidence through honest and diligent interactions.
Communicate effectively with guests in English.
Tolerate environmental factors such as humidity, cold or heat, dust, and noise.

Nice To Haves

Previous hotel housekeeping experience.

Responsibilities

Clean rooms by stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linens and guest amenities, and moving furniture; complete work within allotted time frames and production standards.
Greet guests and respond promptly to requests with friendly and sincere acknowledgment.
Know resort services, activities, and local attractions to assist with guest inquiries.
Report deficiencies that prevent rooms from meeting resort standards, as well as maintenance deficiencies.
Assist co-workers as requested and perform other duties assigned by management.
Follow safety procedures and standards, recognize and act in emergency situations, and follow key control protocol.
Keep carts clean and supplies and equipment neat and orderly; secure departmental assets and supplies in storage areas.
Assist management with maintaining an accurate inventory of housekeeping supplies.
Clean public areas, including stairwells, railings, walkways, trash rooms, and trash bins; perform general dusting and deep cleaning.
Maintain a clean lobby and spotless glass doors.
Maintain cleanliness and proper supply stock levels in public-area restrooms.