Housekeeper Casual Evenings Weekends only

Northwestern Memorial Healthcare•Winfield, IL
•$17 - $24

About The Position

The EVS Tech II supports Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This casual position has no guaranteed weekly hours and is scheduled every other Saturday and Sunday from 4:00 p.m. to 12:30 a.m. The stated schedule is 1.2 hours per week and 0.03 FTE. The hourly compensation range is $17.05 to $23.87. The role cleans and maintains assigned patient rooms, offices, public areas, treatment rooms, and other spaces. It also involves safe use of chemicals and equipment, restocking supplies, following isolation and contact-precaution procedures, communicating with supervisors and customers, and contributing to safe, efficient, and patient-focused service.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow policies and procedures for patient isolation and contact precautions as needed.
  • Restock paper items and other supplies in assigned areas as needed or directed.
  • Keep carts and equipment clean and in working condition, and store them appropriately.
  • Promote workplace safety by using wet-floor signs and PPE and not leaving carts or supplies unattended.
  • Use chemicals and equipment safely and effectively, including using correctly diluted chemicals in properly labeled containers.
  • Notify the supervisor about equipment needing repair and report safety hazards to the manager.
  • Communicate issues to the supervisor, including inability to complete the schedule; proactively report deficiencies and work requests and pick up debris outside the regular work area.
  • Maintain professional relationships with hospital personnel and protect confidential patient information.
  • Use the designated scripting model when communicating with customers.
  • Use organizational and department resources efficiently.
  • Manage work schedules and complete tasks and assignments on time.
  • Contribute to continuous-improvement opportunities and processes.
  • Help reduce costs, streamline work processes, and improve and grow services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers; promptly address questions and concerns or identify appropriate resources, and help people find their way.
  • Use service-recovery skills to resolve problems or service breakdowns.
  • Demonstrate teamwork by assisting coworkers across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

  • Northwestern Medicine describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being; eligibility depends on employment classification.
  • Tuition reimbursement.
  • Loan forgiveness.
  • 401(k) matching.
  • Lifecycle benefits.
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