Housekeeper

Equity LifeStyle Properties, Inc.•Nicolaus, CA

77d•$34,320 - $35,360•Onsite

About The Position

ELS is hiring for the position of Housekeeper in Nicolaus, California. Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. This role involves maintaining the cleanliness of various resort areas, including offices, clubhouses, public spaces, and individual cabins/rentals. The position also requires inventory management of cleaning supplies, reporting maintenance issues, and assisting other staff members with various tasks such as landscaping, light maintenance, and event support. Additionally, housekeepers will interact with guests, respond to inquiries, resolve guest-related issues, and potentially run errands using a company vehicle. Strong communication and teamwork with management and staff are essential for maintaining an integrated and coordinated resort team and providing outstanding customer service.

Requirements

High school diploma or the equivalent.
One to three years of experience in a housekeeping role.
Knowledge of cleaning supplies and products.
Organizational skills and attention to details.
Valid driver’s license, good driving record and current auto insurance.
Ability to lift up to 50 pounds.
Willing and able to work weekends and holidays as needed.

Nice To Haves

Previous housekeeping experience is a plus.

Responsibilities

Clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
Clean cabins and rentals to prepare for new guests.
Keep rentals and common areas clean and maintain them to our standards.
Keep track of cleaning supply inventory and request refills as needed.
Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
Assist the maintenance staff and other staff members as needed.
Assist with landscaping, light maintenance, and special projects - painting, staining, helping to maintain our company assets, recreational activities, and making guests happy.
Assist with cleaning up resort-sponsored guest activities and functions.
Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
Solve guest-related problems and address conflicts with a positive attitude.
Drive a motorized vehicle to run errands and/or pick up supplies as needed.
Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
Provide outstanding customer service.