Housekeeper

Griffis ResidentialSeattle, WA
Onsite

About The Position

At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service. Are you ready to join a dynamic team and make a difference in people's lives? Griffis Residential is seeking a dedicated and enthusiastic Housekeeper to join our community in providing exceptional living experiences. As a Housekeeper, you will play a vital role in maintaining the cleanliness and beauty of our community, ensuring that our residents feel proud to call it home.

Requirements

  • High school degree or equivalent required.
  • Ability to assess and fulfill community and apartment cleaning needs with great attention to detail.
  • Proficiency in English; bilingual in Spanish is a plus.
  • Demonstrated commitment to valuing diversity and fostering an inclusive work environment.
  • Strong communication skills and a passion for delivering exceptional customer service.

Nice To Haves

  • Minimum of one (1) year of experience in multi-family housing, hospitality, or a similar industry preferred.

Responsibilities

  • Maintain the highest level of cleanliness throughout the community, including amenities, clubhouse(s), offices, and apartments, in accordance with our standards.
  • Complete daily tasks assigned by the Community and Service Managers to ensure efficient operations.
  • Follow product safety labels, community policies, and procedure manuals, ensuring a safe and comfortable environment for our residents.
  • Deliver exceptional customer service, interacting with residents, clients, associates, and other contacts in a friendly and courteous manner.
  • Demonstrate problem-solving skills and the ability to follow standardized procedures in various practical situations.
  • Uphold Griffis Residential standards by maintaining cleanliness in all common areas, including the clubhouse(s), fitness center, business center, and leasing office.
  • Follow make-ready cleaning processes and standards, using the provided checklist to prepare apartments for new residents.
  • Conduct touch-ups in apartments that have been ready for more than one week, ensuring they remain fresh and inviting.
  • Communicate any community problems and maintenance issues promptly to the Service Manager.

Benefits

  • Rental Discount of 50%
  • Onsite Associate Bonus Program. Including a quarterly bonus of up to $2,000 per year based on online reputation, retention bonus program, and occupancy bonus program with bonuses starting at $175 per lease.
  • 11 paid holidays per year including floating holidays
  • Up to 16 hours of volunteer time off
  • Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
  • Griffis Residential 401K Retirement Savings Plan with company match up to 4%
  • Medical insurance program options
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts and Health Savings Accounts
  • Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
  • Voluntary Life/AD&D insurance for Associate, spouse, and children
  • Company paid short and long term disability program
  • Group accident insurance, critical illness insurance, hospital care plan
  • Employee Assistance Program (EAP)
  • Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
  • Generous tuition reimbursement up to $5,250 per year
  • Associate Referral Award Program of $1,000
  • PTO Donation Program
  • PTO Exchange for Student Loan Repayment Program
  • Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
  • Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
  • Associate Recognition Programs
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