Housekeeper - Open Avail
About The Position
As a Housekeeper at Timber Ridge Lodge & Waterpark, you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items and helping keep all areas in the hotel clean, neat and tidy. Timber Ridge Lodge & Waterpark is the only all-season, all-suite, destination of its kind in the Midwest, featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement. It is a family bonding adventure that’s soaked in memories. The property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.
Requirements
- Previous experience in the same or a similar position at a full service hotel such as a guest room attendant, cleaner, or other housekeeping roles such as cleaning in hotels, hospitals, casinos or residential are preferred.
- Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
- Physical stamina to complete repetitive manual labor tasks.
- Must be able to lift, push, pull and or carry up to 50 lbs.
- Must be able to represent the company in a professional, well-groomed and courteous manner.
- Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
- High school education or equivalent.
- Has reliable transportation to and from work
Responsibilities
- Ensure prompt, courteous, and superior service to all guests.
- Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed.
- Thoroughly clean and inspect rooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details.
- Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets.
- Make up rollaway beds and cribs in vacated rooms and notify house attendants for storage.
- Respond quickly to guest requests, follow chemical safety rules, and handle hazardous materials properly.
- Report suspicious activities and hazardous conditions to Security; turn in found items to Lost and Found.
- Maintain high guest relation standards and assist with requests for additional items/duties.
Benefits
- A free, well-balanced meal every shift
- Discounted gym membership
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 30 days of employment)
- Company-paid life insurance
- Employee assistance program offer
- 401k with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
