Housekeeper

Westgate Resorts•Hollister, MO

3d•Onsite

About The Position

Westgate Branson Lakes Resort is seeking a reliable, detail-oriented Housekeeper who takes pride in cleanliness and teamwork. This role involves creating exceptional guest experiences by maintaining high standards of cleanliness in assigned rooms. The Housekeeper will embody Westgate’s core values of Passion, Integrity, and Work Ethic, contributing to the culture and performance of the Housekeeping Department. Team members are valued for their hospitality, teamwork, accountability, and professional growth.

Requirements

Must be able to lift 35lbs and work in outdoor weather conditions
Must be able to work weekends and holidays
Required to pass a background check, drug test, and prove eligibility to work in the United States

Responsibilities

Consistently meet quality and timeliness standards in the cleaning of all assigned rooms.
Achieve a productivity goal of 12 credits per day, with credits assigned based on the size and type of service required.
Deliver to our guest rooms free of critical defects by maintaining a unit inspection score of 90% or above, adhering to the resort's established guidelines.
Perform room cleaning tasks, including stripping units, removing all trash, and cleaning various areas such as bathrooms, kitchens, living rooms, closets, and decks.
Utilize equipment and supplies responsibly, following established procedures to ensure safety and efficiency.
Immediately report any Lost & Found items, adhering to established protocols to assist in guest satisfaction.
Foster a collaborative team environment and be willing to assist with other duties as necessary to support the team.
Other duties may be assigned, contributing to the overall success and excellence of our housekeeping operations.

Benefits

Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time
Paid Holidays
401(k) with Generous Company Match
Daily Pay – Access Your Earnings When You Need Them
Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs
Flexible Spending Accounts (FSA)
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement