Housekeeper

Emerald Queen Hotel & Casinos•Fife, WA

63d•Onsite

About The Position

Join our hotel team in a fun, fast-paced environment with room to grow! Hiring for Full-Time and Part-Time positions. The Housekeeper is responsible for performing routine cleaning of guest rooms and interior of the hotel as assigned by the Housekeeping Manager. Duties include: responding to guest inquiries and requests, cleaning, mopping and disinfecting hotel rooms, stocking and keeping inventory of supplies and cleaning solutions, and collecting garbage and recyclables and linens from guest rooms. Advises Housekeeping and Hotel Management when rooms are ready for occupancy, examines rooms, halls and lobbies to determine if repairs are needed and cleans guest exercise and pool area clean and tidy. Performs additional job duties as assigned by the department manager. Housekeeper pay starts at $19.32/hr and increases to the standard rate of $20.46/hr at successful completion of 90 day orientation period.

Requirements

Three months of hotel housekeeping experience
Knowledge and experience using and operating cleaning equipment
Excellent communication and customer service skills
Knowledge of casino policies and health and safety procedures
Strong problem-solving skills
Ability to work independently
Ethical decision-making
Being organized
Familiar with cleaning tools and equipment
Comfortable using two-way radios
Must be able to tolerate a casino smoke-filled environment
All applicants must obtain a III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission.
Pre-employment drug testing is required for all positions.

Nice To Haves

Additional education/experience may substitute for the minimum requirements of the position.

Responsibilities

Cleans the inside of a designated minimum number of guest rooms thoroughly each day.
Dusts, mops, vacuums, strips bed linens, and makes beds.
Disinfects counters, bath/shower, toilet area, coffee maker, microwave oven, refrigerator, furniture, and windows.
Restocks hotel room amenities such as soap, lotion, shampoo, and coffee maker supply.
Collects garbage, recyclables, soiled linens, and other waste from guest rooms.
Stocks and inventories supply and cleaning products on the cleaning cart.
Keeps the interior of the hotel public areas clean.
Advises designated hotel staff when rooms are complete and ready for occupancy.
Examines rooms, halls, and lobbies to determine any need for repairs or replacement of furniture and equipment.
Cleans and dusts heating/air conditioning units as necessary.
Cleans guest exercise room and keeps pool area tidy.
Arranges informational fliers, brochures, and related materials in an orderly fashion.
Responds to guest requests in timely manner.
Reports missing or damaged furniture or equipment.
Utilizes personal protective equipment as required.
Perform other duties as assigned.