Housekeeper

The Salvation Army Canada and Bermuda Territory•Hamilton, ON

4d•Hybrid

About The Position

This role is responsible for the overall cleanliness and upkeep of Hamilton Booth Centre's buildings/facilities, to ensure that services are delivered in the environment that meets Health & Safety Standards. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

Requirements

Completion of Grade 12 is a minimum requirement.
Three months of related experience is a minimum requirement.
General familiarity with cleaning procedures in an organizational setting.
An alternative level or combination of education and experience may be acceptable.
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to identify and address minor cleaning and maintenance issues independently and determine when to refer matters to a supervisor.
Good oral and written communication skills.
Ability to follow detailed instructions accurately.
Ability to work independently and as part of a team.
Disciplined and adaptable, with a willingness to learn.
Demonstrated attention to detail with good problem-solving skills.
Demonstrated patience, understanding, and professionalism in all interactions.
High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
Physical stamina and the ability to lift, carry or pull/push objects up to 30 lbs.

Responsibilities

Perform routine and deep cleaning of resident rooms, offices, common areas, washrooms, hallways, kitchens, laundry rooms, and multi-purpose spaces to maintain a safe and sanitary environment.
Sweep, mop, vacuum, and polish floors and carpets; dust and clean windows, walls, baseboards, light fixtures, and furniture.
Sanitize high-touch surfaces and restrooms regularly, including toilets, sinks, showers, and fixtures, following infection prevention and control protocols.
Change and launder linens and bedding; sort, wash, dry, fold, and store resident and facility laundry, following universal precautions.
Restock washroom and cleaning supplies; ensure storage areas and housekeeping carts are clean, tidy, and well-organized.
Prepare rooms for new residents, including detailed cleaning of appliances, furnishings, and surfaces, and replacing linens and kitchenware as required.
Remove and properly dispose of garbage and recycling from all designated areas, maintaining a clean and odor-free environment.
Report maintenance issues, safety hazards, and pest control concerns promptly to the appropriate supervisor or maintenance team.
Support cleanliness and upkeep of outdoor areas, including sweeping walkways, salting in winter, watering plants, and collecting litter.
Assist in furniture moving and room setups for meetings or events, following direction from supervisors or program needs.
Adhere to established health and safety regulations, including WHMIS and infection control procedures, using personal protective equipment as required.
Maintain cleanliness of laundry machines and housekeeping equipment; report repair needs and perform basic equipment care.
Participate in regular unit and facility inspections, including wellness checks, pest monitoring, and occupancy turnover cleaning.
Maintain accurate housekeeping logs and communication records; participate in staff meetings and ongoing training as required.
Collaborate with other departments to ensure a clean, safe, and welcoming environment for clients, staff, and visitors.
Other related duties as assigned.